NovoScuba Business Academy

NovoScuba Business Training

As a NovoScuba Pro Member, you have access to our complimentary Business Training programs

Leadership

1 Becoming the Boss
2 Motivating Your Team
3 Resolving Conflict
Becoming the Boss

Becoming the Boss: A Guide for New Managers

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss?

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Becoming the Boss: A Guide for New Managers
Motivating Your Team

Motivating Your Team

How can managers motivate employees? In this course, youu2019ll review types of motivation. Youu2019ll also understand the unique forces that motivate individualsu2014and use that knowledge to everyoneu2019s advantage.u00a0

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Motivating Your Team
Resolving Conflict

Resolving Conflict

At best, workplace conflict stifles communication and productivity. At its worst, tensions escalate to aggression and bullying. Thatu2019s why itu2019s important to address conflict quickly.

In this course, youu2019ll learn common sources of discord and some typical responses to it. Youu2019ll also discover techniques to resolve conflict, address anger, and stop abusive behavior.

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Resolving Conflict

Marketing

1 Marketing Fundamentals
2 Website Marketing
3 Social Media 101
4 Social Media 201
5 eMail Marketing
6 Content Marketing
7 Brand Identity
Marketing Fundamentals

Marketing Fundamentals: Your Getting Started Guide

Marketing is a massive, complicated, multi-part process. Many of us have a general idea of what fits under the marketing umbrella, but forming a clear understanding of the fundamentals is not easy.u00a0

In this course, weu2019ll solve that dilemmau2014beginning with defining what marketing is and what makes something marketable.

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Marketing Fundamentals: Your Getting Started Guide
Website Marketing

Website Marketing

Today, websites are often the first place customers interact with your brand. Web users expect a seamless experience finding the information they need to choose a product or service. If your website doesnu2019t quickly meet their needs, theyu2019ll look elsewhere.

This course is an introductory guide to utilizing your website to attract and retain customers. It covers essential site components, good design, maximizing conversions, and landing page use and design to get your website in peak condition.u00a0

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Website Marketing
Social Media 101

Social Media Marketing 101

Recent studies report that over 70% of Americansu2014and billions of people worldwideu2014actively use social media. Popular platforms like Facebook, YouTube, Instagram, X (formerly Twitter), Pinterest, and LinkedIn have transformed the way brands interact with their audience. Understanding the landscape and how to thrive in it is no longer optional for businessesu2014itu2019s a necessary part of doing business in the digital age. This course can help.

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Social Media Marketing 101
Social Media 201

Social Media Marketing 201

With billions of people worldwide using social media, businesses canu2019t afford to take a relaxed approach to engaging their audience online. In this second course of a two-part series, learn to take social media marketing to the next level.u00a0

This course takes you deeper into strategy, engagement, and the best metrics to measure your success. For a review of social media marketing terms, tools, and other basics, navigate back to the library and search for part one: Social Media Marketing 101.

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Social Media Marketing 201
eMail Marketing

Your Comprehensive Email Marketing Guide

Email marketing consistently ranks among the most reliable digital marketing strategies for generating revenue, retaining customers, and building brand loyalty. And now is the time to use this inexpensive, powerful marketing tool. But how do you get started?

This course teaches you what email marketing is, why itu2019s critical, and how itu2019s done. We begin with strategies for creating an email marketing campaign, segmenting your audience, and using email automation. Then, weu2019ll tackle how to write and design engaging emails, avoid spam filters, and analyze results.

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Your Comprehensive Email Marketing Guide
Content Marketing

A Guide to Content Marketing: Developing Your Strategy and Crafting Compelling Content

Youu2019ve probably heard people say, u201cContent is king.u201d Made famous by Bill Gates, this phrase emphasizes the importance of high-quality, engaging content for brand success. But why does it matter so much, and how can companies create content that attracts the right audience?

In this course, weu2019ll pinpoint the factors that create a smooth content marketing ecosystem. First, youu2019ll learn how to build a strong, cohesive content marketing strategy. Then, youu2019ll get tips to ensure that your content doesnu2019t fall flat.

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A Guide to Content Marketing: Developing Your Strategy and Crafting Compelling Content
Brand Identity

A Guide to Brand Identity and Strategy

A businessu2019s brand is more than a logo and color scheme. Itu2019s also the personality, the story, and the way the brand makes people feel. No wonder then that a brand is almost as hard to define as it is to create.u00a0

Not to worry. This course can help. Youu2019ll get practical definitions and advice on crafting a brand story, showing your best side, establishing your market position, and telling people exactly who you are and who youu2019re for.

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A Guide to Brand Identity and Strategy

Customer Servicen

1 Fundamentals
2 Upset Customers
Fundamentals

Customer Service Fundamentals

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
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Customer Service Fundamentals
Upset Customers

Working With Upset Customers

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
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Working With Upset Customers

Sales

1 Fundamentals
2 Building Relationships
3 Sales Presentations
Fundamentals

Sales Fundamentals

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
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Sales Fundamentals
Building Relationships

Building Relationships in Sales

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
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Building Relationships in Sales
Sales Presentations

Secrets to Winning Sales Presentations

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
Learn more
Secrets to Winning Sales Presentations