NovoScuba Business Academy

NovoScuba Business Training

As a NovoScuba Pro Member, you have access to our complimentary Business Training programs

Leadership

1 Becoming the Boss
2 Motivating Your Team
3 Resolving Conflict
Becoming the Boss

Becoming the Boss: A Guide for New Managers

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss?

Start Course
Becoming the Boss: A Guide for New Managers
Motivating Your Team

Motivating Your Team

How can managers motivate employees? In this course, you’ll review types of motivation. You’ll also understand the unique forces that motivate individuals—and use that knowledge to everyone’s advantage. 

Start Course
Motivating Your Team
Resolving Conflict

Resolving Conflict

At best, workplace conflict stifles communication and productivity. At its worst, tensions escalate to aggression and bullying. That’s why it’s important to address conflict quickly.

In this course, you’ll learn common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop abusive behavior.

Start Course
Resolving Conflict

Marketing

1 Marketing Fundamentals
2 Website Marketing
3 Social Media 101
4 Social Media 201
5 eMail Marketing
6 Content Marketing
7 Brand Identity
Marketing Fundamentals

Marketing Fundamentals: Your Getting Started Guide

Marketing is a massive, complicated, multi-part process. Many of us have a general idea of what fits under the marketing umbrella, but forming a clear understanding of the fundamentals is not easy. 

In this course, we’ll solve that dilemma—beginning with defining what marketing is and what makes something marketable.

Start Course
Marketing Fundamentals: Your Getting Started Guide
Website Marketing

Website Marketing

Today, websites are often the first place customers interact with your brand. Web users expect a seamless experience finding the information they need to choose a product or service. If your website doesn’t quickly meet their needs, they’ll look elsewhere.

This course is an introductory guide to utilizing your website to attract and retain customers. It covers essential site components, good design, maximizing conversions, and landing page use and design to get your website in peak condition. 

Start Course
Website Marketing
Social Media 101

Social Media Marketing 101

Recent studies report that over 70% of Americans—and billions of people worldwide—actively use social media. Popular platforms like Facebook, YouTube, Instagram, X (formerly Twitter), Pinterest, and LinkedIn have transformed the way brands interact with their audience. Understanding the landscape and how to thrive in it is no longer optional for businesses—it’s a necessary part of doing business in the digital age. This course can help.

Start Course
Social Media Marketing 101
Social Media 201

Social Media Marketing 201

With billions of people worldwide using social media, businesses can’t afford to take a relaxed approach to engaging their audience online. In this second course of a two-part series, learn to take social media marketing to the next level. 

This course takes you deeper into strategy, engagement, and the best metrics to measure your success. For a review of social media marketing terms, tools, and other basics, navigate back to the library and search for part one: Social Media Marketing 101.

Start Course
Social Media Marketing 201
eMail Marketing

Your Comprehensive Email Marketing Guide

Email marketing consistently ranks among the most reliable digital marketing strategies for generating revenue, retaining customers, and building brand loyalty. And now is the time to use this inexpensive, powerful marketing tool. But how do you get started?

This course teaches you what email marketing is, why it’s critical, and how it’s done. We begin with strategies for creating an email marketing campaign, segmenting your audience, and using email automation. Then, we’ll tackle how to write and design engaging emails, avoid spam filters, and analyze results.

Start Course
Your Comprehensive Email Marketing Guide
Content Marketing

A Guide to Content Marketing: Developing Your Strategy and Crafting Compelling Content

You’ve probably heard people say, “Content is king.” Made famous by Bill Gates, this phrase emphasizes the importance of high-quality, engaging content for brand success. But why does it matter so much, and how can companies create content that attracts the right audience?

In this course, we’ll pinpoint the factors that create a smooth content marketing ecosystem. First, you’ll learn how to build a strong, cohesive content marketing strategy. Then, you’ll get tips to ensure that your content doesn’t fall flat.

Start Course
A Guide to Content Marketing: Developing Your Strategy and Crafting Compelling Content
Brand Identity

A Guide to Brand Identity and Strategy

A business’s brand is more than a logo and color scheme. It’s also the personality, the story, and the way the brand makes people feel. No wonder then that a brand is almost as hard to define as it is to create. 

Not to worry. This course can help. You’ll get practical definitions and advice on crafting a brand story, showing your best side, establishing your market position, and telling people exactly who you are and who you’re for.

Start Course
A Guide to Brand Identity and Strategy

Customer Service

1 Fundamentals
2 Upset Customers
Fundamentals

Customer Service Fundamentals

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
Learn more
Customer Service Fundamentals
Upset Customers

Working With Upset Customers

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
Learn more
Working With Upset Customers

Sales

1 Fundamentals
2 Building Relationships
3 Sales Presentations
Fundamentals

Sales Fundamentals

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
Learn more
Sales Fundamentals
Building Relationships

Building Relationships in Sales

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
Learn more
Building Relationships in Sales
Sales Presentations

Secrets to Winning Sales Presentations

Although eLearning is based on formalized learning, it is provided through electronic devices such as Electronic learning, is the delivery of learning and training through digital resources computers, tablets and even cellular phones that are connected to the internet.
Learn more
Secrets to Winning Sales Presentations